Questions about Products from HydraPak

Warranty claims
We source our drinking systems from our partner HydraPak, which offers a lifetime warranty on material and manufacturing defects for its high-quality products. In order to process your warranty claim as quickly, efficiently, and resource-conserving as possible, we ask that you contact HydraPak directly.

Please submit warranty claims directly using the HydraPak form:

Hydrapak Garantie Formular 

Note: The warranty only covers material or manufacturing defects, not normal wear and tear or loss of products.

Spare parts

You can purchase a new mouthpiece (COMET BITE VALVE) for your hydration bladder directly from our online store:

COMET BITE VALVE

You can purchase a new tube (HYDRAFLEX TUBE + COMET BITE VALVE) for your hydration bladder directly from our online store:

HYDRAFLEX TUBE + COMET BITE VALVE