RETURNS & REFUNDS

RETURNS

• How can I return my order?
• For how long can I return a product to you?
• Are the shipping costs for returns covered by EVOC?

EXCHANGES

• Can I exchange products?
• Can I return/exchange a product that I bought from one of your retailers?

REFUNDS

• How will I get the refund?
• When will I receive a refund for the returned product?